Made for UK self-employed cleaners

Cleaning Contract Templates UK — Ready to Use, Download Today

Ready-to-use UK cleaning contract templates for self-employed cleaners. Client agreements, cancellation policies, key holding contracts, and GDPR forms — fill in online, save as PDF.

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Cleaning Service Agreement

Domestic Cleaning
Contract 2026

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Plain English· Instant Download· 2026 Compliant· Fill in online & save as PDF· Pay once· Plain English· Instant Download· 2026 Compliant· Fill in online & save as PDF· Pay once
Quick Answer

A cleaning contract protects you from late cancellations, non-payment, and damage disputes. Our templates are drafted specifically for UK self-employed cleaners — not generic service agreements. They cover scope of work, cancellation with notice periods, key holding arrangements, GDPR compliance, and liability for damage that standard templates miss.

Document Templates

Built for UK cleaning businesses.
Not generic service agreements.

Sixteen ready-to-use templates (6 Starter, 10 Pro only) — each addressing a specific gap that handwritten agreements and online templates leave unprotected.

Cancellation Policy

What it is: Written cancellation terms that protect your income.

Why you need it: Last-minute cancellations cost you money — written terms make clients think twice.

What's inside:
  • 48-hour free cancellation window
  • 24-48 hour 50% charge
  • Under 24 hours full fee
  • No-show and client non-access terms
  • Repeat offender provisions
Starter & Pro

GDPR Privacy Notice

What it is: How you hold client data including address and access details — required under UK GDPR.

Why you need it: Clients hand over their address and key codes, so it helps to tell them in writing what you keep and for how long.

What's inside:
  • Who you are and how clients can contact you
  • The personal data you collect and why, in a simple table
  • How keys, alarm codes and records are stored
  • How long each type of record is kept
  • The rights clients have over their data
Starter & Pro

Key Holding & Access Agreement

What it is: Formalises key and alarm code custody, liability for loss, and return on termination.

Why you need it: Holding a client's keys is a big trust, and writing down the rules for them avoids arguments if one goes missing.

What's inside:
  • A list of the keys and access items handed over
  • How keys are stored, labelled and used
  • How alarm codes are recorded separately from keys
  • What happens if keys are lost or stolen
  • Returning keys when the agreement ends
Starter & Pro

Invoice Template

What it is: Professional invoice with hours/rate or flat rate. Auto-incrementing number.

Why you need it: A clear invoice with payment terms and bank details gets you paid faster.

What's inside:
  • Your business details and an invoice number
  • A bill-to block for the client
  • Lines for hours and rate, or a flat rate per visit
  • Payment terms, due date and late fee
  • Bank transfer and cash payment details
Starter & Pro

Lone Worker Policy

What it is: Check-in schedule, emergency contacts, and out-of-hours protocol for solo cleaning visits.

Why you need it: Most cleaning is done alone, so someone else should know where you are and what to do if you do not check in.

What's inside:
  • The hazards of working alone
  • A daily check-in routine before, during and after each job
  • A designated emergency contact
  • What to carry and what to check at a new client
  • An incident and near-miss reporting log
Starter & Pro

Sub-Contractor Agreement

What it is: For cleaners you bring in — self-employed status, non-solicitation, payment terms.

Why you need it: When you bring in another cleaner, writing down how you work together keeps the arrangement clear for both of you.

What's inside:
  • A self-employed status section
  • The services and how work is allocated
  • Insurance the sub-contractor holds
  • Rate, payment schedule and payment method
  • Non-solicitation, confidentiality and termination
Pro only

Commercial Cleaning Contract

What it is: Office/retail clients — scope, schedule, access, monthly invoicing, notice period.

Why you need it: Business clients expect agreed areas, visit times and invoicing terms set out before the first visit.

What's inside:
  • A scope table of areas, tasks and frequency
  • The visit schedule and out-of-hours access
  • Monthly invoicing and payment terms
  • Liability and health and safety sections
  • Cancellation and the notice period
Pro only

End of Tenancy Cleaning Terms

What it is: Fixed scope, pricing, re-clean policy, landlord access requirements.

Why you need it: Landlords and tenants often disagree about what a final clean includes, so it helps to agree the scope up front.

What's inside:
  • What the clean includes, room by room
  • What is not included unless agreed
  • Pricing, deposit and payment method
  • Access and client preparation before the clean
  • The re-clean policy for disputed areas
Pro only

COSHH Risk Assessment

What it is: Record the hazardous substances you use, exposure risks, and control measures.

Why you need it: Cleaning products can be hazardous, and a written record shows what you use and how you handle it.

What's inside:
  • A table of the products you use and whether you hold their safety data sheets
  • Hazards, exposure routes and a likelihood and severity rating for each
  • PPE, storage and transport
  • Spillage, first aid and waste disposal procedures
  • Training and a review record
Pro only

Risk Assessment & Method Statement (RAMS)

What it is: Combined RAMS for cleaning operations — hazard table, PPE requirements, and working method. Required by many commercial clients.

Why you need it: Offices and schools often ask to see a method statement before contractors start work.

What's inside:
  • Business and job details
  • A step-by-step method with equipment and PPE for each task
  • A risk table with hazards, who is at risk and controls
  • Emergency arrangements
  • An amendments log and sign-off for the assessor and client
Pro only

Why choose us

Generic Templates vs Our Cleaning Contracts

Most online templates are generic service agreements. Our contracts are drafted specifically for UK self-employed cleaners.

Feature Generic Template Our Cleaning Contract
Purpose-built for cleaning businesses ✖ Generic service terms ✔ Drafted for UK cleaners
UK law compliant ✖ Often US templates ✔ Written for UK cleaners
Cancellation with notice periods ✖ Rarely included ✔ 48h free, full fee under 24h
Key holding & access terms ✖ Not covered ✔ Separate key holding agreement
GDPR data protection ✖ Not included ✔ UK GDPR compliant consent form
Liability & damage reporting ✖ Vague or missing ✔ 24-hour notice rule, clear caps
Word format (Pro feature) ✖ Often locked PDF ✔ Word (.docx) download on Pro
Pay once, keep access — ✔ One-off payment, no renewal

How It Works

Download. Edit. Send.
Under ten minutes.

No legal training needed. Every template uses plain English with highlighted fields — just fill in your business details.

01

Choose your plan

Starter gives you six core documents. Pro adds the sub-contractor, commercial cleaning, end of tenancy, COSHH and RAMS documents, plus the Get Clients pack: flyers, a price list, social media posts, review and referral cards and a plan for your first ten clients.

02

Fill in online

Every document is filled in online in your browser. Autofill adds your business details, and you can add your logo and brand colour. Pro also gives you a Word (.docx) download.

03

Send to clients

Save as PDF, email it to clients, or print it for your folder.

Pricing

One payment. All templates.
No auto-renewal.

Pay once and keep access. If a document is revised, you will see the new version in your library at no extra cost.

No VAT charged: we are not VAT registered, so the price shown is the total you pay. One-off payment, no renewal. Refunds · Terms

Starter
Core cleaning documents
£29
one-off
  • Cleaning Service Agreement
  • Cancellation Policy
  • GDPR Privacy Notice
  • Key Holding & Access Agreement
  • Invoice Template
  • Lone Worker Policy
  • Fill in online with autofill
  • Add your logo and brand colour
  • Save as PDF
  • Pay once, keep access
Get Starter

For ongoing client work / planned separately

Keep every client agreement moving from quote to completion.

We’re building a separate workspace for cleaning businesses that want to save their identity once, send agreements securely, collect sign-off, keep client records, and follow up without losing the thread.

Document packOne-off purchase. Download and use the documents under the terms shown above.
WorkspaceA separate recurring client-work layer for sending, consent, records and follow-up.

Not being charged here: For now, the packs above are one-off purchases. Workspace pricing and availability will be shown separately when enabled.

Trusted by UK Cleaners

16
Document Templates
2026
Legislation Compliant
UK
Plain English

Common Questions

Everything you need to know

What is a cleaning service agreement?
A contract between a cleaner and their client covering scope of work, payment terms, cancellation policy, and liability. It protects both parties under UK law and is the foundation of any professional cleaning business.
Do self-employed cleaners need a contract?
Yes. Without a written agreement, disputes over payment, cancellations, and scope of work are hard to resolve. A contract also helps with HMRC tax records and public liability insurance requirements.
What should a cleaning contract include?
A cleaning contract should include: cleaner and client details, scope of work (rooms and tasks), payment terms and rates, cancellation policy, key holding arrangements, liability for damage, and signature blocks. Our templates cover all of these.
Can I edit the templates?
Absolutely. Every document is filled in online in your browser, with autofill for your business details, and you can add your logo and brand colour. Save it as PDF on either plan; a Word (.docx) download is a Pro feature. No legal training needed.
How is a cleaning contract different from a tenancy agreement?
A cleaning contract is a service agreement — it covers the cleaning services you provide, not a property letting. It governs scope of work, payment for services, cancellation terms, and liability for damage during cleaning. It grants no tenancy rights.

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Our templates are independently drafted. Affiliate relationships do not influence our recommendations.

What UK cleaners say about us

"I'd been using a handwritten agreement for 3 years. A client disputed a cancellation charge and I had nothing in writing. The CleanerContracts template paid for itself the first time I used it."

Sarah, Domestic Cleaner — Manchester

"The inventory report alone saved me £400 when a landlord tried claiming I'd damaged a carpet. I had the signed before-and-after report from the template. Case closed."

Mark, End of Tenancy Specialist — Bristol

"GDPR consent form was the one I was missing. Now every client signs it at the start and I'm fully compliant. The documents are proper, not generic. Worth every penny."

Lisa, Cleaning Business Owner — Leeds

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