🧹 Built for UK self-employed cleaners

Get paid. Keep your keys. Stay protected.

ChatGPT writes service agreements for "contractors." These are for UK self-employed cleaners — key holding terms that hold when a relationship ends, insurance wording your insurer recognises, and a contract clients sign before you ever take a key.

Autofill — enter details once, all documents update
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Skye — handles difficult client situations 24/7
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10 social captions for cleaners — before/after, trust, referrals
Starting a cleaning business — setup & insurance checklist
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● Online · Ask about contracts, keys, deposits
Hi! I'm Skye. I know everything about running a self-employed cleaning business in the UK — contracts, key holding, cancellations, insurance, and difficult clients. What's on your mind?
Why cleaners trust this: Key Holding Terms Public Liability Wording Self-Employed Ready UK GDPR Compliant
8 professional documents
30 sec autofill
UK-specific contract terms
Insurance-ready wording

Every document a self-employed cleaner needs

Written for UK law, in plain English — 5 essential documents in Starter, 3 specialist Pro documents. Enter your details once and every document fills automatically.

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Client Service Contract

Hourly rate, cleaning schedule, what you will and won't clean, liability limits, and payment terms. The foundation of every client relationship.

Included — Starter
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Key Holding Agreement

Documents how client keys are held, how they're returned when an arrangement ends, and your liability if a key is lost. Protects you and reassures clients.

Included — Starter
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Cancellation & Access Policy

Notice periods, what happens if you can't access the property, and charges for last-minute cancellations. Stops clients cancelling on the morning of their clean.

Included — Starter
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Insurance & Liability Disclaimer

Outlines your insurance cover, pre-existing damage policy, and what clients need to tell you about fragile or valuable items before you clean.

Included — Starter
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Invoice Template

Clean, professional invoice with your details autofilled. Add dates, hours, and rate — download as PDF or print.

Included — Starter
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Sub-Contractor Agreement

For cleaners you bring in — self-employed status, non-solicitation, payment terms. Protects you if a sub causes damage or takes your clients.

Pro
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Commercial Cleaning Contract

For office, retail, and business clients — scope, schedule, access, monthly invoicing, and notice period. Moves you beyond domestic work.

Pro
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End of Tenancy Cleaning Terms

Fixed scope, pricing structure, re-clean policy, and landlord access requirements. Covers the disputes that arise when a landlord disputes a clean.

Pro
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Cleaning Quote Template

Professional quote to send to enquiries before they become clients. Covers service scope, frequency, rate, extras, and an acceptance clause — gets the price agreed in writing before the first clean, ending "that's not what I thought I was paying" disputes.

Included — Starter

End-of-Clean Sign-Off Sheet

Left with the client after each visit. Lists rooms, tasks completed, and space to note any access issues or pre-existing damage observed. Protects you when a client claims something wasn't done — or tries to hold you responsible for damage you didn't cause.

Included — Starter
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New Client Welcome Email

Confirmation email to send once a client has signed and paid their deposit. Sets expectations for the first visit, explains key handover, confirms what's included, and references their contract — so "nobody told me" isn't a usable complaint.

Included — Starter

Done before you leave for your first clean

Enter your details once. Every document is ready for any client.

1

Enter your details once

Your name, business name, and contact details. About 20 seconds.

2

Every document fills automatically

All documents update instantly. No re-typing for each new client.

3

Print, share, or download

Hand a contract to a new client, email the key holding agreement, download as PDF.

From blank form to signed contract in under a minute

Enter your business details once. Every client contract autofills, sends out, and comes back signed — professional from your very first job.

Step 1Autofill
Step 2Preview
Step 3Send
Step 4Sign
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CleanerContracts — Send for signature

Email sent to

They'll receive a link to review and sign the contract. You'll both get a signed copy by email the moment they sign.

Client view — Sign your document
Draw your signature below

Document signed!

Not a generic service agreement. Not a ChatGPT template. Written for cleaners.

Most cleaning disputes start with something not written down at the start — who holds the keys, who is responsible for what, what happens if something breaks.

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Key holding done properly

Key holding terms that cover what happens when the arrangement ends, liability if a key is lost, and how keys are returned. Clients sign before you ever take a key.

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Damage disputes settled before they start

A pre-existing damage clause means a client can't claim you broke something that was already broken. Written for UK insurance, not generic disclaimers.

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UK sole trader specific

HMRC-compliant invoice template, UK GDPR wording for client records, and contract terms specific to domestic and commercial cleaning. Not adapted from an American template.

One client who disputes an invoice or claims you damaged something costs £50–200 in time and stress. £29 for documents that protect you from day one is the most obvious spend in your business.

Get Protected — £29/yr

£29 for the whole year.

Less than one invoice dispute costs you in time alone.

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Pro

Pro

£49 /year

Everything in Starter, plus:

  • Sub-Contractor Agreement (taking on self-employed cleaners)
  • Commercial Cleaning Contract (offices, schools, gyms)
  • Property Access & Alarm Code Record
  • 5 blog post templates (cleaning tips, eco cleaning, Airbnb turnovers)
  • Pricing your cleaning services — rate-setting guide
  • Priority updates when HMRC or employment law changes
Get All Documents →

Common questions

Do I need a contract if I only clean for one family?
Yes — even for a single regular client. Without a contract you have no protection if they dispute your rate, claim you damaged something, or simply stop paying. Most disagreements between cleaners and clients happen because nothing was written down at the start.
Am I liable if I break something while cleaning?
Potentially — which is why your Insurance Disclaimer is important. It outlines what your insurance covers, requires clients to tell you about fragile items in advance, and sets reasonable liability limits. Most domestic cleaner insurance policies will cover accidental damage; the disclaimer documents the terms clearly.
What if a client won't sign a contract?
A client who refuses to sign a basic service contract is a red flag. Most professional clients expect paperwork and it builds trust rather than undermining it. If they genuinely won't sign, consider whether you want them as a long-term client — they're usually the ones who dispute invoices later.
Do I need to be insured to use these documents?
You should have public liability insurance regardless — it protects you if a client claims you caused injury or property damage. These documents work alongside your insurance, not instead of it. CleanerContracts recommends getting cover through a specialist cleaner insurer before taking on any clients.